PRIVACY POLICY

Last Updated: March 15, 2025

Welcome to Zesi Live (the "Platform"). This Platform is provided and controlled by Zesi Live ("Zesi Live", "we", "us", or "our"). We are committed to protecting and respecting your privacy. This policy explains our practices concerning the personal data we collect from you, or that you provide to us. If you do not agree with this policy, you should not use the Platform.

We are dedicated to maintaining your trust and adhere to the following principles to safeguard your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimal sufficiency, the principle of ensuring security, the principle of participant engagement, and the principle of openness and transparency.

Please read this Privacy Policy carefully to understand how we will treat your information before you start to use our Service. By accessing or using our Platform, you acknowledge that you have read this policy and that you understand your rights in relation to your personal data and how we will collect and process it.

1. WHAT INFORMATION WE COLLECT

We collect information when you create an account and use the Platform, such as:

1.1 Information You Provide:

- Registration information: profile image, username, date of birth, country, age, gender, email address and/or phone number

- User Content: photographs, audio, videos, comments, and other content you upload or create

- Payment information: when you make purchases through our platform

- Communications: information you provide when contacting us

1.2 Information We Collect Automatically:

- Device Information: hardware models, operating system, software information, IP address, device identifiers, browser type and version

- Technical Information: log information, cookies and similar technologies, time zone settings

- Location Data: With your permission, we may collect precise location information using GPS, Wi-Fi signals, or other technologies

- Browsing and Usage Information: including content you have viewed in the Platform, features you use, and your interactions

1.3 Information From Third Parties:

- If you choose to log in using a third-party service (e.g., Facebook, Google), we may receive information from these platforms

- Information from business partners, advertising networks, and analytics providers

2. HOW WE USE YOUR INFORMATION

We use your information to:

2.1 Provide our Services:

- Fulfill requests for products, services, and Platform functionality

- Administer your account and provide customer support

- Process payments and complete transactions

2.2 Improve and Personalize:

- Customize content you see when using the Platform

- Develop and improve our Platform through research and analytics

- Support the social functions of the Platform

2.3 Communications:

- Send service announcements or information that may interest you

- Respond to your requests and inquiries

2.4 Safety and Security:

- Detect and prevent fraudulent activity

- Protect the security of our Platform

- Establish, exercise, or defend legal claims

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixel tags, local storage, and similar technologies to automatically collect information about you when you use our Platform. These technologies allow us to:

3.1 Remember your preferences and settings

3.2 Understand how you interact with our services

3.3 Provide personalized content and advertising

3.4 Analyze the performance of our Platform

You can manage your preferences regarding cookies by adjusting your browser settings or through our cookie preference center. However, disabling certain cookies may limit your ability to use some features of our Platform.

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

4.1 Service Providers: third-party vendors who provide services on our behalf (e.g., payment processing, data analysis, customer support)

4.2 Business Partners: companies we partner with to offer joint services or promotions

4.3 Legal Requirements: when required by law, legal process, or government authorities

4.4 Business Transfers: in connection with a corporate transaction such as a merger, acquisition, or sale of assets

4.5 With Your Consent: in other cases where we specifically ask for and receive your permission

We will not sell your personal information to third parties without your explicit consent.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

6.1 The length of time we have an ongoing relationship with you

6.2 Legal obligations we are subject to

6.3 Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

7. CHILDREN'S PRIVACY

Our Platform is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us at innovatejoyquantum@gmail.com.

8. INTERNATIONAL DATA TRANSFERS

As we provide products and services through resources and servers located worldwide, your personal information may be transferred to jurisdictions outside your country or region. These jurisdictions may have different or even no data protection laws. In such cases, we will take steps to ensure your personal information is adequately protected, which may include obtaining your consent for cross-border transfers or implementing security measures such as data de-identification.

9. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access: You can request access to the personal information we hold about you

9.2 Correction: You can request that we correct inaccurate or incomplete information

9.3 Deletion: You can request that we delete your personal information in certain circumstances

9.4 Restriction: You can request that we restrict the processing of your personal information

9.5 Portability: You can request a copy of your personal information in a machine-readable format

9.6 Objection: You can object to our processing of your personal information in certain circumstances

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

10. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Platform. Your continued use of our Platform after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to be bound by its terms.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: innovatejoyquantum@gmail.com